iPad 2, 3, 4 | iPad Mini, 2, 3, 4 | iPad Air, 2 | iPad Pro

MacBook, MacBook Air, MacBook Pro, and MacBook Pro Retina

Glass/digitizer, LCD, logic board, battery, charging port, headphone jack, Wi-Fi antenna, volume button, power/lock button, home button, speaker, camera, microphone, software restore, and reseat cables/buttons

Glass, LCD, logic board, topcase, bottom case, battery, SSD, fan, trackpad, etc.

Feel free to send in the entire laptop or just the display, either way is fine with us.

We will attempt to bend back and/or dremel the case at no additional charge, but assemblies with severe damage cannot be repaired.

Yes, please leave everything intact and we will dis-assemble upon arrival.

We will attempt to bend back and/or dremel the case, but some severe damage won’t be repairable due to the digitizer not sitting flush during the repair.

Either way is fine with us.  If your iPad is part of an AGiProtect Plan, you must leave the iPad in the case at all times, including when the device is sent into us for repair.

Yes, the passcode is needed to perform a full diagnostic and final QC to test full functionality of the repaired device.

Yes, we offer free inbound and outbound ground shipping through FedEx on all repairs.  You will also be able to print shipping labels directly from our website.  Upgraded shipping options are also avaialble prior to checking out for an additional cost.

Most of our customer have boxes on hand to send in their repairs.  If you would like us to send some re-usable shipping boxes to help you get started, we would be happy to do so.

Yes, we prefer you send multiple repairs in one box.  Please be sure to package your devices safely.

• Yes, our Order Manager Customer Portal provides the most up-to-date information regarding your device status. You can check when your device is awaiting receipt, received, in progress, completed, and check the tracking number once it ships. You will also receive email notifications when you submit a repair work order.

Yes, you will receive a tracking confirmation email when your device has shipped.

Yes, our Order Manager Customer Portal keeps a history of all repairs and can be viewed at any time.

Repair turnaround time is 1-3 days from the time we receive your devices. Logic board repairs have a 5-10 day repair turnaround time.

There is no fee for devices we deem unrepairable.  We will notify you regarding the unrepairable device and send back to you free of charge, including free shipping.

All repairs are backed by a 1 year warranty, excluding logic board repair.  Logic board repairs are backed by a 90-day warranty.

For educational institutions and qualified customers, we accept purchase orders with net 30 days payment terms.  We also accept Visa, MasterCard, American Express, and Discover.

We have over 17 years of extensive experience in the technology repair and wireless repair parts industry.

We are partnered with many diverse customer bases, such as: educational institutions, retailers, corporations, repair depots, insurance companies, etc.

We are proudly partnered with over 2,000+ K-12 school districts supporting their mobile device protection, repair, and service parts needs.  These partnerships continue to grow on a daily basis.

Our headquarters and main state-of-the-art repair facility is located in Greensburg, PA. We have additional locations in Dallas, TX; Hudson, WI; and a purchasing and testing facility in Shangai, China.

It is a comprehensive guide that outlines our entire repair process and it can be found here. If you have any additional questions about repairs or replacement parts, please contact info@wordpress.staging.agirepair.com