K-12 Device Warranty & Accidental Damage Protection (ADP) Plans

Protect school-issued Chromebooks, iPads, laptops, and student devices with unlimited accidental damage protection, extended warranty coverage, and fast nationwide repair service for K-12 schools with AGiProtect!

6,000+

School Districts

1 Million+

Repairs Completed

No

Deductibles

Unlimited

Claims Options

Nationwide

Depot Repair

What Is Accidental Damage Protection (ADP)?

Accidental Damage Protection (ADP) helps schools protect student-issued Chromebooks, laptops, iPads, and other learning devices from accidental damage that occurs during everyday classroom use.

Unlike standard manufacturer warranties, ADP plans help cover incidents such as cracked screens, liquid damage, broken hinges, keyboard failures, charging port damage, and accidental drops.

AGiProtect is designed specifically for K-12 school environments, helping districts reduce repair costs, minimize student downtime, and extend device lifespan.

Common ADP Claims Include:

✅ Cracked screens

✅ Liquid damage

✅ Broken hinges

✅ Keyboard damage

✅ Charging port failures

✅ Drops and impact damage

✅ Wear-and-tear from student use

Why K-12 Schools Choose AGiProtect

Supporting school districts with predictable budgeting, reduced downtime, and comprehensive device protection.

Unlimited Repair Options

Flexible repair coverage with unlimited claims options available across all devices.

No Deductibles

Affordable protection plans with no unexpected out-of-pocket costs.

Fast Turnaround Times

Most repairs completed quickly to help students get back to learning.

Nationwide Support

Nationwide repair services and support for schools across the country.

Device Protection Plans for Every K-12 Environment

Protect Chromebooks, iPads, MacBooks, and student devices with coverage options designed specifically for schools.

Chromebook Protection Plans for Schools

Protect student Chromebooks from accidental damage, cracked screens, liquid spills, keyboard failures, and charging issues.

Cracked screens

Keyboard damage

Charging ports

Liquid damage

iPad Protection Plans for K-12 Schools

Keep classroom learning uninterrupted with comprehensive iPad protection and fast repair service.

Cracked glass

Liquid damage

Button and port issues

Accidental drops

Laptop & MacBook Protection Plans for Schools

Protect school laptops and MacBooks with accidental damage protection, extended warranty coverage, and fast repair service.

Hardware failures

Accidental damage

Wear and tear

Power and charging issues

ADP vs. Manufacturer Warranty: What’s the Difference?

Many school districts discover that standard manufacturer warranties do not adequately protect student-issued devices in real-world classroom environments.

  Coverage & Benefits

Manufacturer Warranty

AGiProtect ADP

  Covers defects

Yes

Yes

  Covers additional damage

❌ No

Yes

  Unlimited repair options

❌ No

Yes

  No deductibles

❌ No

Yes

  Designed for K-12 environments

❌ No

Yes

  Same device repaired / returned

❌ No

Yes

  Fast turnaround times

Varies

Yes

Frequently Asked Questions

Find answers to common questions about K-12 device protection plans, accidental damage coverage, claims, repairs, and warranty options.

What is the process to submit an AGiProtect covered repair?

AGiProtect repairs are submitted through AGi’s online work order system. Each AGiProtect covered device is tracked by its serial number. Users can check the warranty eligibility of their devices, print shipping labels, and track the status of the repairs from start to finish.

How many years can AGiProtect be purchased for?

AGiProtect can be purchased for 1, 2, 3, or 4 years. Customized AGiProtect plans are available upon request.

What are the payment options for AGiProtect?

AGiProtect is now available for purchase through your preferred reseller and can be included in your equipment lease or as part of a separate lease purchase agreement with the leasing company of your choice.

Are AGiProtect plans insured?

All AGiProtect plans are fully insured and underwritten, providing you with complete peace of mind. Rest assured that your devices will be fully covered no matter what.

Can AGiProtect be customized?

Yes! AGiProtect plans can be customized to meet your school’s specific needs. We have worked with schools to tailor coverage terms, plan durations, and other program details to align with their device initiatives, budgets, and support requirements. Our team will work with you to build a plan that fits your unique environment.

What repairs are covered by AGiProtect?

AGiProtect covers all OEM warranty repairs throughout the first year as well as all accidental damage repairs through the chosen plan term with no deductible. This includes broken screens, home buttons, headphone jacks, charging ports, speakers, camera, buttons, and many more!

AGiProtectPLUS includes the same coverage as AGiProtect with the addition of FULL OEM warranty coverage throughout your chosen term.

What is the turnaround time for covered repairs?

Repairs will be completed within 1 – 7 days of arrival at our repair facility.

What if a AGiProtect covered device is deemed unrepairable?

AGi will replace any device deemed unrepairable with a device of comparable specifications. The remaining time left on your plan will be transferred to the replacement device.

Is the device I submit for repair the same device that is returned?

Yes! The same device you submit for repair is the same device that is returned to you. Only in rare cases where a device is deemed non-repairable due to severe damage would a different device be provided as a replacement.

If a case is deemed defective, how do I receive a new one?

Case defects are covered by a manufacturer warranty, and will be replaced free of charge.

Helpful Resources for K-12 Technology Teams

Explore guides, articles, and best practices for managing student devices, reducing repair costs, and maximizing technology investments.

How Schools Reduce Chromebook Repair Costs

Read article ➡️

OEM Warranty vs. Accidental Damage Protection

Read article ➡️

Top Causes of Chromebook Damage in Schools

Read article ➡️

Repair vs. Replace: School Device Strategy

Read article ➡️

Protect Your School Devices With AGiProtect

Get a customized K-12 device protection plan designed for your students, staff, and deployment model.